Network Technician in Des Plaines, IL at Open Systems Technologies

Date Posted: 11/19/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/19/2019

Job Description

A non-profit organization is seeking a Network Technician to join their team in Des Plaines, IL.

Qualifications

Required

  • Familiar with and able to configure moderate to complex network structures, such as inter-VLAN routing
  • Able to diagnose, troubleshoot, and resolve moderate to complex network issues, such as rogue DHCP servers, network loops, mid-span equipment failures
  • Able to learn and administer various technical management systems, such as RMM and MDM software packages (existing or new deployment)
  • Familiar with server configuration and setup (Windows primarily); Azure/AWS experience a plus
  • Able to work with technical personnel and vendors in a technical capacity
  • Able to work with non-technical personnel and clients in a problem-analysis-resolution capacity
  • Excellent documentation habits
  • This position requires local travel to client sites, all within approximately a 40 mile radius of our Des Plaines office.  No overnight travel is required.
  • All technical positions have 1 day per week at client sites as a technician assigned, so that we do not lose touch with support operations

Desired

  • High level of on-going communication about issues, supporting our team approach to issue resolution
  • Experience with customer service
  • Experience with employee/team training delivery
  • Experience with small to medium project management
  • Experience with calendar-based/time-sensitive project deliverables
  • Self-directed ability to pursue and complete milestones
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