Network Engineer in Irving, TX at Open Systems Technologies

Date Posted: 1/18/2020

Job Snapshot

Job Description

Network Engineer needed to perform:

  • Provide Tier II/Expert level Technical Support for the firm’s global network infrastructure
  • 75% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
  • 25% ‘Break/Fix’ support f or Internetworking technology infrastructure solutions such as
    • Load Balancers (F5 and Citrix)
    • Juniper Routers
    • WAN Accelerators/Optimizers (Riverbed)
    • DNS Appliances, QIP/DHCP services
    • Wi-Fi/Wireless communications support
  • Serve as the technical escalation point for Tier II support. Work collaboratively with Tier II and mentor junior technicians in order to improve their technical skill set over the long term
  • Provide expert level technical support on conference calls with cross functional partners throughout the technology organization. Conduct in depth technical investigations of ongoing incidents involving degraded network performance.
  • Collaborate directly with Global Network Integration and Architecture & Technology Engineering teams on large-scale projects. This includes design reviews for technical soundness and operational supportability of proposed deployments.
  • Maintain written operational procedures for the network service. This includes document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high-quality document management so that they are ready for audit and compliance scrutiny at any time.
  • Escalate internetworking design and architectural issues to Architecture Network Engineering teams for further analysis.
  • 1000+ nodes are preferred. NOC (Network Operations Center) experience is highly preferred.
  • Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, etc.)
  • Expert level working knowledge of enterprise standard Ethernet media types: Fastethernet, Gigabit and TenGigabit.
  • Expert working knowledge of Cisco routers and switches, WANs, (T1, T3, MPLS)
  • Expert working knowledge of three of the following routing protocols: EIGRP, BGP, OSPF, RIP
  • Strong working knowledge in the following:
    • Python (Openpyxl, Twisted Matrix)
    • JavaScript
    • HTML, CSS, vbscript
    • SQL (J-query, Chart-OS)
    • Working knowledge of scripting languages and other web development tools a plus.
  • Strong working knowledge of network protocol analysis using industry standard toolsets such as Ethereal Wireshark, etc. Familiarity with Netflow data exports and data collection/analysis.
  • Strong working knowledge of IPSLA probes, application specific network performance analysis, packet analysis, Embedded Event Manager and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks.
  • Certifications are highly preferred:
    • Cisco Certified Network Professional (CCNP)
    • Juniper Networks Certified Internet Specialist/Professional (JNCIS, JNCIP)
    • Information Technology Infrastructure Library – Version 3 Foundations (ITIL Version 3)
  • Language Skills beyond English are a plus. Areas of need: Spanish, Portuguese.
  • Bachelor’s degree Required in Computer Science or Computer Engineering or Electronics and Communications or Information Technology
Job keywords: