Healthcare Technical Writer in Nashville, TN at Open Systems Technologies

Date Posted: 1/13/2020

Job Snapshot

Job Description

A health services organization is seeking a Healthcare Technical Writer to join their team in Nashville, TN.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the process and applications to translate complex information into simple, polished and engaging content
  • Research, outline, write, and edit new and existing content, working closely with business owners to understand project requirements
  • Develop comprehensive documentation to meet organizational standards Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications and process documentation
  • Write easy-to-understand content that meets the needs of the targeted audience
  • Create tutorials to help end-users use a variety of applications
  • Support project team with configuration, efficient release/base-lining management, and provide recommendations for improving change management

Qualifications

  • 2-4+ years of experience in a Healthcare setting as an effective Technical Writer
  • 1-2+ years of Medicare Operations experience
  • Experience writing documentation and procedural materials for multiple audiences
  • Able to handle multiple projects simultaneously, focusing on prioritization
  • Able to quickly learn and understand complex topics
  • Passion for finding bottlenecks and thresholds in existing team; passion for improving configuration quality
  • Experience working to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Strong troubleshooting skills to root cause complex issues
  • Strong communication skills
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