Field Technician in Des Plaines, IL at Open Systems Technologies

Date Posted: 10/19/2019

Job Snapshot

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Job Description

A non-profit organization is seeking a Field Technician to join their team in Des Plaines, IL.



  • 2+ years in a technical support role, working with customer/client end-users
  • Experience in a ticket-based support environment, and using tickets, follow-ups, and other functions of a web-based service desk systems
  • Ability to work with technical personnel and vendors in a technical capacity
  • Strong, demonstrated ability to work with non-technical personnel and clients in a support capacity
  • Excellent documentation habits


  • Broad IT experience is desirable; Many of our environments are mixed/cross platform
  • Experience with customer service
  • Self-directed ability to pursue and complete milestones
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