Desktop Engineer in Charlotte, NC at Open Systems Technologies

Date Posted: 10/20/2019

Job Snapshot

Job Description

A financial services organization is currently seeking a Desktop Engineer to join their team.

This role can sit in Charlotte, NC, Chicago, IL, Broomfield, CO, Denver, CO or Iselin, NJ.

Responsibilities

  • Provide patch packaging and distribution for an enterprise desktop environment utilizing SCCM and scripting tools like PowerShell or other applications and tools
  • Schedule and administer related change control process from initial input to final distribution
  • Continually drive improvements including process waste reduction and automation
  • Support application packaging and distribution to include reporting, incident response, and advanced trouble shooting
  • Act as operating system and third-party patching Subject Matter Expert to business users, senior management, security, and other associates/teams
  • Create and follow documented procedures
  • Engineer Workstation policies and configurations with SCCM, Active Directory GPOs, Ivanti User Workspace Manager and PowerShell to manage and maintain Windows desktop operating environment
  • Leverage SCCM and SQL Reporting to develop and implement SCCM database reports and queries to support projects, operational processes, and end point system health
  • Diagnose advanced and difficult Windows OS desktop and productivity application and internet browser issues at an advanced support level
  • Provide training and knowledge sharing to internal engineering, support, and business associates

Qualifications

  • Bachelor’s degree
  • 3+ years of desktop patching experience from initial patch download to distribution
  • 3+ years of experience with SCCM
  • 1+ year scripting experience (i.e. VB, PowerShell, Bash, Shell)
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