Business Support Analyst in Tampa, FL at Open Systems Technologies

Date Posted: 1/7/2020

Job Snapshot

Job Description

An American post-trade financial services company is seeking a Business Support Analyst to join their team in Tampa, FL.


  • Providing professional phone support for clients for client within the CAPS area
  • Resolving customer problems without extensive help 
  • Working closely with both business contacts and clients to setup critical file transmissions 
  • Working in several environments including Linux/Unix and IBM Mainframe, utilizing various managed file transfer middleware infrastructure systems 
  • Documenting all work performed and following change management procedures 
  • Supporting several file transfer protocols including FTP/S, SFTP, IBM MQ Messaging, Connect: Direct – Network Data Mover (NDM) 
  • Transferring files over public and private networks through encrypted file transfer protocols 
  • Authenticating users against existing user repositories 
  • Aligning risk and control processes into day to day responsibilities 


  • 2+ years of experience
  • Bachelor's Degree
  • SSH, SSL, IBM MQ Messaging, Connect: Direct – Network Data Mover (NDM)
  • *CB
Job category:
  • Information Technology
Job keywords:
  • Business Analyst
  • Linux