Bilingual Technical Support in Fort Worth, TX at Open Systems Technologies

Date Posted: 10/28/2019

Job Snapshot

Job Description

A multinational finance and insurance company is seeking a Bilingual Technical Support to join their team in Fort Worth, TX.

Responsibilities & Qualifications:

  • Troubleshooting computer applications such as Microsoft Outlook/Office.
  • Providing technical assistance to computer system users via telephone in multiple technologies or environments .
  • Answering questions and resolving computer problems.
  • Assisting with issues concerning use of computer hardware and software, printing, installing, word processing, electronic mail, and operating systems.
  • Managing problem resolutions and troubleshooting complex problems for end user support in voice and corporate applications.
  • Analyzing and reporting on specific system application performance, analyzing and documenting business functions, analyzing tests and implementing the solutions.
  • Participating in special projects as required, and performing related duties.
  • Utilizing the 'Chat' troubleshooting application on the help desk s
  • A Bachelor's Degree is required.

*CB

Job category:
  • Information Technology
Job keywords:
  • Help Desk
  • Software Distribution