Application Support Engineer (Multiple Openings) in New York, NY at Open Systems Technologies

Date Posted: 10/16/2019

Job Snapshot

Job Description

Innovative, rapidly growing financial tech firm is seeking talented, creative, and intellectual Application Support Engineers with strong SQL and communication skills to join its New York City office. In this role, you will become the face of the company to many of its clients, and you will have an important impact on the day-to-day operations of the firm. You will also have a direct impact on ongoing, firm-wide process improvements in having a strong say in proposing departmental initiatives.

Responsibilities

  • Provide exceptional client support while demonstrating strong problem-solving skills and excellent customer service
  • Collaborate with cross-functional team members including Developers, Implementation Specialists, and Account Managers to enhance our product and services
  • Utilize feedback from clients and solutions you have implemented while working on client environments to influence the growth of the product
  • Provide technical expertise during software deployments and upgrades
  • Provide post go-live configuration work and development to enhance customer environments

Requirements

  • BA/BS from a top-tier university
  • Advanced SQL Server T-SQL skills and database administration experience, including in depth understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts
  • 1 – 3+ years of progressive professional experience with demonstrated account management/SQL experience
  • Hands on experience with XML/XPath/XSLT technologies a strong plus
  • Impeccable communication skills, with a strong ability to communicate at a high-level with clients as well as account management skills

Success Indicators

  • Intelligent, well-rounded individuals looking to apply themselves creatively
  • Individuals who are comfortable speaking up, sharing ideas, and driving change
  • Energetic teammates looking for more than just a job to pay the bills
  • Passionate individuals who habitually do more than is asked
  • Enthusiasm for technology and finance

Benefits

  • High potential for room for growth
  • Four weeks paid vacation
  • Annual company-wide vacation
  • Great office culture and environment

Job category:
  • Information Technology
Job keywords:
  • SQL
  • Application Support
  • Front Office
  • Account Management
  • Help Desk